Shipping Returns Price Match Guarantee

Standard Shipping & Ground Shipping For continental US, via UPS, FedEx or US Mail, allow up to 10 business days. Shipping to AK, HI, PR, Guam, and VI can require up to 21 days. All orders are shipped from our warehouse located in Southern California. Shipping costs vary depending on the size and weight of your order, where you are located, and the type of shipping you choose. Free Shipping Offers No coupon code is required to receive free ground shipping on all orders of $100 or more offer. Merchandise total must equal $100 or more after any promotions or discounts are applied, and before any required shipping or tax surcharges are applied to qualify for this offer. This offer applies to ground shipping in the lower 48 states and does not apply to next-day, second-day, air or expedited shipping orders.Overweight item surcharges still apply. This offer may be changed at any time. Note: Returned items on orders with free shipping offer will incur shipping fees if refundable amount puts the order total amount below the free shipping offer total. This will be charged or netted from the refundable amount or onto the credit card from the original order. Overnight Delivery, 2nd Business Day Delivery & 3rd Business Day Delivery Expedited services are available through UPS and US Mail. For expedited shipping, allow up to one business day for processing plus the selected guaranteed shipping service time. Additional charges apply for shipments to AK, HI, Guam, PR and VI (2-Day Delivery). Please email customerservice@cyclechoice.com for exact rates. Note: When selecting Overnight or 2-Day shipping, we may use air or ground shipping as required to get your items to you within the promised time frame. All overweight Item charges apply. Tax Rates For shipments within California, we are required by law to collect sales tax of 8%. Returns Cycle Choice aims to ensure that you are completely satisfied with your shopping experience, but just in case there is a problem, we gladly offer returns and exchanges. If you are at all unsatisfied with your purchase, you may return the item(s) in its original form (unused, with packaging) within 7 business days of receiving your order for a full refund, less shipping costs. If you have decided to return your merchandise any time after 7 days, you may exchange the item(s), or we will be more than happy to give you store credit. Returns made after 7 days will be credited at the current selling price. If you have received a damaged item, or if your order was incomplete, please notify us within 3 business days upon receiving the package. We will send you a pre-paid return label and shipping will be on us. If by any chance you receive an item that is the wrong size, color, or completely different from what you ordered, please notify us within 3 business days to be eligible for exchange. Where to Send 1921 Alton Pkwy. Irvine, CA 92606 For returns and exchanges, please fill out the return form in full detail and send it along with the item(s) to the Cycle Choice address. Download the Return Form here. Upon receiving the item(s) for return, it may take up to 10 days for the refund to show on your billing statement. We recommend that you send your items with a tracking number or delivery confirmation to ensure safe delivery to Cycle Choice. Price Match Guarantee Cycle Choice’s Price Match Guarantee allows you to shop with confidence and takes out the worry of getting the best price for your purchases. We will match our competitors’ advertised prices on items that are currently available. We will also gladly match prices on closeout and sale items as long as the products are the same model, year, and are still available. If you are purchasing online, simply give us the price match information in the Notes section when you are checking out. Please include the item, the price, and where you saw the price, including the URL link if it is a website, or the edition of magazines or catalogs. Matched items must be exactly the same (ie. size or color must match). Each price is subject to verification. Price matching will delay processing and shipment of your order. Please note that Cycle Choice will only honor advertised prices from other authorized dealers and retailers.